Privacy policy.
Welcome to the ROW Kaka’ako and our website at www.therowkakaako.com.
For your current and any further visits to our website, we would like to inform you about data collection, processing and use when visiting and using our service.
Background
This Privacy Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum, to make sure you understand the information provided. However, to achieve this objective we would like to explain you the following two concepts.
a) What is Personal Information?
Personal Information is any information that relates to an identified or identifiable living individual. Different pieces of information, which collected together can lead to the identification of a particular person, also constitute Personal Information.
b) What is Processing?
"Processing" means and covers virtually any handling of data.
c) What law applies?
We recognize the current lack of consistent and comprehensive Federal and Hawaii State Privacy legislation and have as such voluntarily adopted the current gold standard deriving from the EU`s General Data Protection Regulation (“GDPR”). Thus, we act as the data controller in accordance with the GDPR. Whilst it is expected that current legislative uncertainty is to be resolved in due course, we would like to ask you to regularly check this policy for any changes.
d) The Person responsible (“Data Controller”)
The person responsible for the processing of Personal Information is the ROW Kaka’ako of 500 Ala Moana Blvd Ste. 1G, Honolulu, HI 96813.
If you have any questions about the processing of your Personal Information, please contact us using info@therowkakaako.com, or call us on (808) 566-6600 or write to us at the above address.
General Principles
a) Purpose and legal basis of processing
In accordance with the GDPR we need to have both a purpose and a legal basis to process Personal Information. The purposes are:
providing the website and shop and their functions and contents,
responding to contact requests and communicating with our customers,
providing our services, and
security measures.
Of course, we can only do that if we have at least one of the following legal bases or in other words lawful reasons to do so. Unless specifically described below, we typically link the above purposes to one of the following:
consent,
to fulfill our services and carry out contractual obligations,
to fulfill our legal obligations, and
to protect our legitimate interests.
b) Security
Our website uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us.
You can recognise an encrypted connection if the address line of your browser contains a "https://" instead of a "http://" and also has a lock symbol. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
We have also implemented numerous security measures (“technical and organizational measures”) for example encryption or need to know access, to ensure the most complete protection of Personal Information processed through this website.
Nevertheless, internet-based data transmissions can always have security gaps, so that absolute protection cannot be guaranteed. And databases or data sets that include Personal Information may be breached inadvertently or through wrongful intrusion.
Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Information may have been compromised as expeditiously as possible after which the breach was discovered.
c) Retention and Storage
We retain your Personal Information as necessary in connection with the purposes described in this Privacy Policy, and in accordance with Mississippi’s Statutory Retention Periods and other applicable laws.
d) Minors
Persons under the age of 16 should not transmit any Personal Information to us without the consent of their parents or legal guardians. We do not request Personal Information from minors and children and do not knowingly collect such data or pass it on to third parties.
e) Automated decision-making
Automated decision-making is the process of making a decision by automated means without any human involvement. Automated decision-making including profiling does not take place.
f) Do Not Sell
We do not sell your Personal Information.
g) Special Category Data
Unless specifically required and consent is obtained, for a particular service, we do not process data that is revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data.
h) Social Media
We are present on social media on the basis of our legitimate interest (currently Instagram, Facebook and yelp). If you contact us via social media, we and the relevant social media platform are jointly responsible for the processing of your data and enter into a so-called joint controller agreement. The legal basis is our legitimate interest, your consent or, in some cases, the initiation of a contractual service, if any.
i) International Transfer
In the course of our website operation, we process data. We usually do not transfer Personal Information to countries outside the USA. However, if we do, we ensure that processing of your Personal Information is governed by Processing Agreements that include Standard Contractual Clauses to ensure a high level of data protection.
j) Sharing and Disclosure
We will not disclose or otherwise distribute your Personal Information to third parties unless this is a) necessary for the performance of our services for example with our web host (see below), b) you have consented to the disclosure, c) or if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or other legal proceedings; as required by law or regulation; if the ROW Kaka’ako (or a part of the ROW Kaka’ako) is sold to or merged with another company; or proceedings at home or abroad or to fulfill our legitimate interests.
Processing of Personal Information by us
a) Log files
Each time a user accesses our website and each time a file is retrieved, data about this process is temporarily processed in a log file. In detail, the following data is stored for each access/retrieval: a) Date and time of the retrieval (time stamp), as well as the IP address of the accessing device or server, b) request details and destination address (protocol version, HTTP method, referrer, User Agent string), c) name of the retrieved file and transferred data volume (requested URL incl. query string, size in bytes) and d) Message as to whether the retrieval was successful (HTTP status code).
On the basis of our legitimate interest in a secure website, we store this data to protect against attacks for up to 7 days beyond the time of your visit. This data is analyzed and required for legal and criminal prosecution in the event of attacks on communications technology. The data is deleted as soon as it is no longer required for the performance of tasks.
b) Cookies
We use so-called cookies on our web site. Cookies are small text files that are stored on your device (PC, smartphone, tablet, etc.) and saved by your browser. The legal basis for the use of cookies is your consent as well as our legitimate interest.
c) Hosting
To provide our website, we use the services of Squarespace who processes all data to be processed in connection with the operation of this website on our behalf. The legal basis is our legitimate interest.
d) Contacting us
Personal Information is processed depending on the contact method. In addition to your name and e-mail address, IP address or telephone number, we usually collect the context of your message which may also include certain Personal Information. The Personal Information collected when contacting us is to handle your request and the legal basis is your consent.
e) Making a Reservation
If you make a reservation, we ask you to provide both Personal Information and non-Personal Information including your full name, e-mail address, phone number, desired booking date and time, the number of people in your party and if submitted the context of your message. We are processing this information to arrange your reservation, to correspond with you and to prepare the contractual relationship between you and us.
Marketing
a) General Marketing
Insofar as you have also given us your consent to process your Personal Information for marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to.
b) Remarketing
We use “Facebook pixels” of the social network Facebook, which is operated by Meta Websites Inc. With the help of the Facebook pixels , it is possible for Facebook to determine the visitors of our website as a target group for the display of advertisements, so-called "Facebook ads".
If you do not wish to participate in our advertising personalization or retargeting/tracking you can object to behavioral advertising at the Following websites: Your Online Choices, Digital Advertising Alliance of Canada, Network Advertising Initiative or AdChoices.
Cooperation with processors
We use content or service offers of third-party providers on the basis of our legitimate interests in order to integrate their content and services on our website. This usually requires that the third-party provider becomes aware of your IP address so that the content and services can be displayed on your device.
Below you can find a list of the relevant content and services we use along with the relevant third-party provider. We would like to ask you to review their privacy policies, which contain further information on the processing of Personal Information and so-called opt-out measures, if any.
Analytics: Adobe Analytics by Adobe Inc, and Snowplow Analytics by Snowplow Analytics Limited
Spam protection: reCAPTCHA by Google LLC,
Remarketing: Adobe Marketing Cloud by Adobe Inc, and Facebook Remarketing by Meta Platforms Inc
Your Rights and Privileges
a) Privacy rights
Under the GDPR, you can exercise the following rights:
· The right to access – You have the right to request copies of your Personal Information. We may charge you a small fee for this service.
· The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
· The right to erasure – You have the right to request that we erase your Personal Information, under certain conditions.
· The right to restrict processing – You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
· The right to object to processing – You have the right to object to our processing of your Personal Information, under certain conditions.
· The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you have any questions, please contact us.
b) Updating your information
If you believe that the information, we hold about you is inaccurate or request its rectification, deletion, or object to its processing, please do so by contacting us.
c) Withdrawing your consent
You can withdraw consents you have given at any time by contacting us.
d) Access Request
In the event you want to make a Data Subject Access Request, please contact us. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Information or to make a correction requested by you, we will tell you why.
e) Complaint to a supervisory authority
You have the right to complain about our processing of Personal Information to a supervisory authority responsible for data protection.
"Do-not-track" signals
Most browsers give you the option to enable a so-called "do-not-track" signal to protect against tracking. With this setting, a special signal is sent to the websites you visit. This "Do-not-track" signal is different from the ability to disable certain forms of navigation tracking by rejecting cookies in browser settings, as browsers with the "Do-not-track" setting enabled may still accept cookies. www.lunjeenoru.com does not currently respond to "do-not-track" web browser signals. If we implement this feature in the future, we will describe how in this privacy policy. For more information about "Do-not-track," please visit www.allaboutdnt.org
Changes
We may update this Privacy Policy from time to time. If we make changes to this Privacy Policy or materially change our use of your Personal Information, we will revise the Privacy Policy accordingly. This Privacy Policy was last updated on Saturday, February 11, 2023.
Questions?
We encourage you to periodically review this Privacy Policy to be informed of how we use and protect your Personal Information. If you have any questions about the processing of your Personal Information, please contact us using info@therowkakaako.com, or call us on (808) 566-6600 or write to us at the above address.